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Shanghai - Empowering Support Staff (formally Empowering your EA)
2018年12月12日 星期三 至 13日 星期四
Shanghai CBD - To be advised
主办方: Training IPS 更多活动

价格: ¥4,500

Shanghai - Empowering Support Staff (formally Empowering your EA)

价格: ¥4,500

Shanghai - Empowering Support Staff (formally Empowering your EA)
2018年12月12日 星期三 至 13日 星期四
Shanghai CBD - To be advised
主办方: Training IPS 更多活动

价格: ¥4,500

12月12日

周三

Shanghai - Empowering Support Staff (formally Empowering your EA)

2018年12月12日 星期三 至 13日 星期四 Shanghai CBD - To be advised

价格: ¥4,500

时间 地点

2018年12月12日 星期三 至 13日 星期四

Shanghai CBD - To be advised Shanghai CBD - To be advised
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Training IPS

Training IPS

Intelligent People Solutions (IPS) is a personal and organisational development company that provides innovative and customised training solutions.


IPS has been providing public courses through out network of partners for over 10 years across China.


We offer courses in Beijing, Shanghai, Guangzhou, Shenzhen, Tianjin and Qingdao.


To learn more about us and our service, please visit our website:

www.trainingips.com

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13501310182

alistair.mcarthur@trainingips.com

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详情

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In this two day workshop, give your Executive Assistant the opportunity to build their skills covering time management, problem-solving, business writing and communication skills to empower them to work independently. More importantly, to become the first line of defence against the innumerable distractions in your supervisor's everyday work life. Participants will engage in practical activities and be given tools and templates applicable to their daily jobs and build confidence to enhance representation of organizations and themselves.


Who should attend?

  • Executive Assistants
  • Secretaries
  • Office Managers
  • Team Assistants


Key Objectives

  • Understand clearly the communication role
  • Problem Identification and Generating Options and Solutions
  • Build confidence communicating with different people
  • Communicating effective messages
  • Assertiveness
  • Methods of Prioritization
  • Effective Method of Writing Emails
  • Developing a new level of business professionalism


Outline

Day 1

  • What is communication
  • Barriers to communication 
  • Asking the right questions 
  • Defining ‘MY ROLE”
  • Delivering effective messages
  • Learning to say “No”
  • Planning your message to deliver constructive solutions
  • Communication styles: understanding how to deliver messages to suit the receiver
  • Expected Business behaviours
  • Cultural manners
  • Demonstrate effective self-introductions, introductions of others, and small talk
  • Discuss relevant situations to enhance representing company and self

Day 2
  • What is Time Management?
  • Strategies for Priorities
  • Filtering work
  • Sharing deadlines
  • Offering alternatives to taking on more work
  • Email tips
  • Email structure
  • Having an assertive tone in emails
  • Influencing to get action from others
  • Stress deadlines

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  • Alistair McArthur

    Training IPS

    Managing Director & Training Specialist

主办方

联系主办方

Intelligent People Solutions (IPS) is a personal and organisational development company that provides innovative and customised training solutions.


IPS has been providing public courses through out network of partners for over 10 years across China.


We offer courses in Beijing, Shanghai, Guangzhou, Shenzhen, Tianjin and Qingdao.


To learn more about us and our service, please visit our website:

www.trainingips.com